Can I add other items of stationery to my order?
Absolutely, I can offer the design of anything from Menus to order of services and place cards to RSVP’s, just ask and I can add to your quote or if you decide at a later date to add something come back to me as I keep all the files from your work.
Can you offer illustrations for occasions other than weddings?
Sure, I can create illustrations to celebrate birthdays, births, christenings, moving house, you name it! These can also be turned into stationery if you wish.
Can you offer rush orders if I have left it too late?
At this time no, I have to try and keep a strict schedule for my clients leaving little room for additional commissions however do remember that the illustration can be a great keepsake of your big day even if you have missed the boat for stationery.
Can we add our children to the illustration?
Yes, you sure can – however if you want me to add 2+ children and pets etc I may have to charge a little extra as all this added detail will take more time.
I would like an illustration in a different style or a different size, is this possible?
Of course – I will happily consider all commissions so please contact me to see if your ideas are possible!
How is the stationery printed?
As standard I use a 350gsm Matte Recycled card in white which has a really lovely finish, please see my printing prices for more info or if you require a specific finish, just ask
Does the printing include envelopes?
Afraid not but I can quote for envelopes to match your stationery in a range of finishes.
Do you offer refunds or cancellations?
If it arises that you need to cancel an order I will happily refund your deposit it no work on my end has been carried out. If work has begun then I am afraid your deposit cannot be returned.
Oops, I have noticed an error in the text of my stationery!
This does happen and from looking at the design for long periods of time you do miss-spell or make mistakes which is why I ask all couples to please proof all your designs before agreeing to run at print stage as I am afraid any errors not picked up will require re-printing at your cost.
I want an illustration copied from my idea with a very specific style, can you do this?
As much as it is great to have input from couples please bear in mind that my style is as shown in my images and I cannot copy other designs you may have seen or replicate a design different to my work.
I would like to keep my illustration private to our family and friends, would you mind not sharing on your site or pages?
Of course, this is absolutely fine however please do let me know as I often like to showcase new projects! If you forget and see your image then contact me and I will make sure I take it down no questions asked.
I don’t want to give away the details of my dress on the invitations, help!
This gets asked a lot! It really is down to the individual however most brides seem to be happy to be in wedding attire even if it may be slightly different to that of the big day. You can always be in casual clothes or I have had couples in hobby clothing or even dressing gowns – your choice!
Can I split the wording included in the price between my day and evening guests?
Yes, there will be no extra charge for altering the text/design to suit day or evening quests.
How will my goods be packed and sent?
I hand pack all items to be sent safely and securely and will let you know the cost prior to sending. I will only charge to you the cost of shipping and no extra and will shop around to find you the best deal!